(Duration: 2 days)

Introduction

People or human capital is the most important assets of an organisation. The role of managing employees shall not solely rest upon the Human Resource (HR) department. All Managers should acquire broad HR skills in order to effectively manage their people. This program introduces non HR professionals with the specific HR skills to manage his/her team in a professional manner. These skills include interpersonal skills, communication skills, competency assessment skills, performance evaluation skills and also basic legal framework pertaining to human resources.

Course Objective

Upon completing this course, the participants will be able to:

· Understand the increasing importance of HR role in organisational success

· Conduct HR activities with better understanding of employment legal framework

· Upgrade his / her human relation skills and reduce employee conflicts

· Maintain discipline under his / her sphere of influence

Course Content

Overview of HR functions

· HR roles and responsibilities

· The expectations of an employers and employees

· Managing the human capital in your organisation

· Brief overview of relevant employment laws

Leadership and Performance Management

· Your role as team leader and team development skills

· Conflict resolution skills

· The performance management framework

· Giving positive and negative feedback

· The competency model and bridging the competency gap

Discipline, misconduct and domestic inquiry

· The importance of discipline in an organisation

· The code of discipline and disciplinary procedure in organisation

· What constitutes “misconduct” and types of misconduct

· Handling employees’ discipline and grievances

· The meaning of “condonation”

· How to conduct a domestic inquiry

· The principle of natural justice and “burden of proof”

Who Should Attend?

Senior Management, Managers, Executives and other Non-HR personnel who are managing people as part of their job functions.